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Tuesday & Thursday from 7:30 AM – 5:00 PM
In Utrecht, Rotterdam & Amsterdam

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Emergencies

In very exceptional cases, it may happen that (a part of) your device breaks or that you are unable to remove your prosthesis. During our business hours, you can always call us in case of such emergencies or questions. We kindly ask you not to attempt to repair your device yourself. Please read below what you can do outside of our business hours.

Emergencies outside of business hours

You may experience issues outside of our regular business hours. For these situations, we have created a flyer. Read our flyer to find out what to do in emergencies outside of business hours. If your prosthesis cannot be removed, please watch the video at the bottom of the page.

View the flyer (in dutch)

Can’t remove your prosthesis?

Is your prosthesis stuck and you’re unable to remove it? You can try the trick shown in the video to help get it off.